Introduction #
Car breakdowns happen unexpectedly — engine failure, battery dead, overheating, or accident. In these stressful moments in Hamilton, knowing exactly what to do can save time, prevent further damage, and ensure your safety. Norman Towing provides professional 24/7 emergency towing for any situation, but this guide will help you handle minor issues before we arrive.
Step 1: Assess the Problem Safely #
- Pull over immediately to a safe location (shoulder, parking lot, or side street).
- Turn on hazard lights and apply the parking brake.
- Check if the issue is minor:
- Engine overheating? Check coolant level.
- Dead battery? Try jump-starting if you have cables and another vehicle.
- Flat tire? Consider using the spare if safe.
Pro Tip: Never attempt repairs on a busy highway. If unsure, call Norman Towing immediately — our emergency team arrives fast.
Step 2: Minor Issue Troubleshooting #
2.1 Battery Dead #
- Turn off all accessories (radio, AC, lights).
- Use jumper cables or portable jump starter.
- If the battery is old or the car won’t start, call Norman Towing — we provide fast battery-assisted towing.
2.2 Engine Overheating #
- Pull over, let engine cool (10–15 mins).
- Check coolant reservoir; never open radiator cap when hot.
- If cooling is insufficient, call Norman Towing to prevent engine damage.
2.3 Flat Tire #
- If safe, change tire using your spare.
- If conditions are risky (highway, night), call Norman Towing — our mobile team can replace the tire on-site.
Step 3: When to Call Emergency Towing #
Call Norman Towing immediately if:
- Vehicle won’t start after minor troubleshooting.
- You’re on a highway or unsafe location.
- There’s accident damage.
- Vehicle has mechanical failure that could worsen if driven.
Pro Tip: Our emergency towing team is equipped with flatbeds and standard tow trucks to handle all vehicle types safely.
Step 4: What to Expect from Norman Towing #
- Quick dispatch: 24/7 response across Hamilton.
- Assessment on-site: We check your car before towing.
- Safe transport: Flatbed or wheel-lift tow depending on the vehicle and situation.
- Optional drop-off: Tow to home, repair shop, or impound if required.
Our goal: keep you safe and minimize vehicle damage during emergencies.
Step 5: Safety & Prevention Tips #
- Keep roadside kit: jumper cables, flashlight, warning triangles, first aid.
- Know the locations of nearby repair shops.
- Maintain car regularly to prevent unexpected breakdowns.
