If you have any moving questions that need to be answered at first Norman Towing Frequently Asked Questions can be a big help. We have researched the most commonly asked towing questions, and then answered them all.
For more information about Norman Towing 24 Hour Towing or if you need support, please do not hesitate to call us
Norman Towing Frequently Asked Questions form
What Should I Do After A Car Accident?
After a car accident if needed SEEK MEDICAL ATTENTION immediately, never drive away from the scene of an accident, even a minor one.
CALL THE POLICE, SEEK MEDICAL ATTENTION, REPORT THE ACCIDENT to your insurance company, MAKE ACCURATE RECORD (TAKE PICTURES and EXCHANGE INFORMATION.
Are you COVID compliant?
Yes, we are Covid Compliant, as an essential business, we continue serving Canadians, compliance with provincial regulations, we also attempt to play a role in stopping the spread of COVID-19, cleaning and disinfecting of surfaces and objects, and wearing of personal protective equipment (PPE), masks and physical distancing.
Is your tow service insured?
Yes we are fully insured; our insurance covers our customers offering full coverage to customer’s property and vehicles.
Are your tow truck driver’s drug tested?
Yes, our driver’s drug tested upon joining our company as part of our mandatory hiring process.
How can I contact you for Roadside Assistance?
You can request service on our website or you can call our landline to get connected to one of our 24/7 dispatch for immediate roadside assistance.
Can you tow a Car with No Keys?
Yes, our professional operators can safely tow a car with no keys, by using special dollies for such a situation with no key or similar situations such as Locked transmission, Engine error and broken ball joint.
Do you tow Illegally Parked Cars?
No, we do not impound vehicles, as our main focus has always been roadside assistance.
Why Is flatbed towing more expensive?
When it comes to towing, flatbed towing is the most safest and reliable option to transport your vehicle. Flatbed ensures that your car rests on the platform of the truck and causes no damage to your tires, bumpers or transmission. That’s why flatbeds are generally more expensive than regular dollies.
Why is towing so expensive?
Tow trucks are very pricey and are not cheap to maintain! They need to be serviced regularly and usually require expensive repairs. Also being very large and heavy vehicles, it is not surprising to say that they consume a lot of gas. Moreover, tow trucks require a lot more expensive liability insurances than a regular car or trucks. It is important to note that tow truck drivers also require advanced commercial driver licences and insurances which is why towing a vehicle costs so much!
Can you tow two cars on a flatbed?
Towing two vehicles at once can be a challenging task but its not impossible on a flatbed tow trucks. This is only possible when one of the two vehicle is a Front-Wheel (FWD) or Rear-Wheel Drive (RWD). This is because All four wheels must be off the ground when towing an AWD vehicles. That way, the second vehicle that is not AWD can be towed by having tow wheels on a dolly on the back of truck.
Can you boost a fully dead battery?
If the battery is completely dead, it would be impossible to do a battery boost. If you’re battery is dead and a jump start is not enough to turn it back on, then it is probably completely dead. Generally speaking a dead battery can be boosted by a power source or from other active batteries on other cars.
How long should you keep the car on after a battery boost?
Around 30 Minutes
if your battery was dead and you were successfully able to turn it back on using a booster, you should keep your car on and running for at least half an hour. This way the battery will continue to charge and go back to normal. If the car is turned off sooner, then you might need another jump start to have it running again.